No, Content Will Not Kill Advertising

Stop SignsAdvertising is dead (again). The latest killers are the social media and content marketing stars.

Not so fast.

Marketing is a spectrum. At one end might be the experience someone has using your product or service as you intended. At the other might be a tiny mobile banner or a transit bench on a side street.

Advertising isn’t dead. Comparing different parts of the marketing spectrum is like comparing visible light to X-rays; “better” is entirely dependent on your purpose. [Read more...]

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B2B Marketing Has a Perception Problem

Do you care if potential prospects see your services as high value or a complete rip-off? Of course you do.

This is about the perception each individual has about you. This is about your brand.

Perceptions are created by experience with your products, service and people, through what other people say about you (even competitors) and through your own marketing.

No one buys from a company they distrust or pays a premium for a solution they see as a low cost provider.

However, in B2B, the value of perceptions have been set aside, in favor of the new holy grail of B2B marketing: lead generation. [Read more...]

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4 Rules For Better Online Advertising Performance

You have agonized over your copy, crafting something with depth and nuance. You tell the story around the table of how the message and design combine to illustrate your brand’s superiority.

As you explain it heads begin to nod, the connection becomes clear and the program moves forward.

The problem is, you expect your audience to find the same winding road from creative to communication objective, with no map or guide. [Read more...]

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B2B Lead Generation vs B2B Advertising: What You Need to Know

Caution signAmong paid media and advertising tactics, lead generation programs are a key source of leads for B2B marketers, especially in the enterprise technology space. Tell a B2B publisher that you are interested in lead generation and the majority will point to some form of white paper syndication program they offer.

For the sake of this post, lead generation programs refer to publisher programs that promote your content and capture registration. These are contacts or inquiries, not sales leads, but in keeping with the terminology publishers use, we will refer to this as lead generation here.

In enterprise technology, publishers like IDG, Information Week and TechTarget have nearly turned these programs into a science, with guaranteed leads volume and a myriad of filtering and qualification options driven largely by email and newsletter promotions. [Read more...]

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An Inconvenient Truth: Your Advertising is Invisible

A growing portion of online advertising is purchased through DSPs and ad networks, and with literally millions of sites that sell ads through these channels, online advertisers cannot rely on knowing every site their ads are on.

With this has come a new wave of quality control issues for online advertisers. According to recent research from ComScore, 31% of banner ads don’t ever have the chance to be seen.

So how many banners really go unseen? Here is a summary of 2011 online advertising in the US, based on data from ComScore: [Read more...]

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Marketers Ruin Good Marketing Opportunities

Innovative marketers constantly put new ideas into practice, and some of the most effective new ideas quickly become marketing best practices or emerging trends.

However, when marketing ideas initially move from early adopters to the majority of marketers, they tend to lose their luster. The incredible results the early adopters reported are not repeated.

This happens for two primary reasons: [Read more...]

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The Importance of Woozles in B2B Marketing

The role of brand in enterprise B2B marketing can be a subject of debate (my friend Maureen Blandford even wrote a book “Branding Doesn’t Work in B2B“). With complex buying processes, multiple stakeholders, and a high touch sales process, how important is a brand? And what does that have to do with a woozle?

Many Adventures of Winnie the Pooh

Woozle’s live in the hearts and minds of Pooh and his friends. And most importantly, woozle’s change behavior in the Hundred Acre Wood.

Like a woozle, your brand [Read more...]

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TV Really Is Easier to Measure than Social Media

KMart’s CMO made waves recently by saying TV, and other traditional channels, are easier to measure than social media.

Social media proponents responded, defending social media’s measurability and highlight the data social media provides. My favorite was this tweet from Jay Baer (who I have a tremendous amount of respect for and I don’t disagree with lightly).

The problem is, most social media measurement is myopic. [Read more...]

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Thought Leadership Marketing is an Oxymoron

Thought leadership is a common marketing topic, but unfortunately thought leadership is not a common outcome of marketing. Part of the problem is that thought leadership marketing has lost all notions of actual thought leadership.

Gartner defines thought leadership marketing as “the giving — for free or at a nominal charge — of information or advice that a client will value so as to create awareness of the outcome that a company’s product or service can deliver, in order to position and differentiate that offering and stimulate demand for it.”

The problem is, knowledge of what a product or service can deliver or its differentiation does not establish real thought leadership. [Read more...]

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It’s Not Rational, B2B Marketing Needs to Get Emotional!!

This post was sparked by a spirited, and at times emotional, debate during the #bizforum chat on Twitter yesterday evening. Thanks to @samfiorella for instigating and @chieflemonhead, @MaureenB2B, @PrashSabharwal and @josepf, among others, for a spirited discussion.

B2B buying is complex because the products are complex. Evaluating B2B solutions is hard, and the final decision is not made with absolute knowledge it is the right decision.

I submit as Exhibit A: the numerous regrettable ERP and CRM investments that have been made by large corporations.

In B2B, buyers are incredibly knowledgeable, but they simply cannot be certain. To confidently proceed, they must believe they are making the best decision. At its heart, it is an emotional decision. [Read more...]

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