Social Media Does Not Influence B2B Buyers

Social Media HangmanThat was the headline on the first page article when BtoB Magazine landed in my inbox last week. According to new research from IDC, only 18.6% of B2B technology buyers say social media has influenced their purchase decisions or interactions with vendors.

So should B2B organizations shutter their social media efforts or reduce their investments? No.

Stepping back from the details, the research from IDC reaffirms two key guidelines for B2B social media. [Read more…]

Social Media, Opt-In Marketing, and When Valuable Isn’t Enough

Please!What would happen to your marketing programs if every channel required explicit opt-in and opting out or unsubscribing was just a click away?

Although it may seem absurd, this question is relevant today for two reasons:

  1. Congress continues to consider privacy legislation every year, and although not well understood, it is broadly supported by constituents. In need of popular support, this Congress may finally take on extensive privacy reform.
  2. More importantly, social media is much closer to an opt-in channel than email. On Twitter or G+, the difference between spam and consensual contact is much clearer than it ever has been in email. On Facebook, it is the only option.

[Read more…]

Your Audience is Gold

Stack O'Money!Marketers must become media companies. In B2B, where thought leadership is nearly every marketers goal, it is even more critical. But B2B marketers are responding slowly. Rather than publishing great content and developing an audience that wants to hear from you, you blast your message to the limited audience you have and rely on media to distribute your message.

Stop. The limited audience you have developed, and often mistreated, is gold. Don’t believe me? Let’s put some numbers on what marketing to your audience is worth.

[Read more…]