Bad Advertising Advice: Go Where Your Audience Is

It sounds obvious, on point, and innocent, but the oft-told advice to “go where your audience is” is one of the worst pieces of advice B2B marketers receive.

This advice leaves B2B marketers looking at what their audience does. Do they watch the Super Bowl? Are they on Facebook? Do they read Sports Illustrated?

Media sales representatives perpetuate the problem, comparing reach to their competitors. The “more read our stuff” chart is in nearly every major media kit in one form or another and every day it leads marketers astray. [Read more…]

Using New Data for Marketing that is “Just Right”

You go to and you see baby clothes prominently featured on the homepage. You sign up for the newsletter that promises daily special deals on baby clothes and toys. It is a no-brainer, your first child is on the way.

Macy’s newsletter arrives in your inbox promptly at 5:55 AM every morning, just as you sit down with coffee and fire up your email. On Fridays, it arrives at 6:30 AM. You always sleep in a little on Friday.

On Saturday, you walk into your local furniture for the nursery. On Monday, you notice a crib in the sidebar of your Macy’s email.

Across town, your friend receives an email from Macy’s at 8:25 AM. Well timed, it arrives as she sits down in the office to check personal email before the real work day begins. [Read more…]

CRM Retargeting: The Shiny New Advertising Tactic?

What if banner ads could become as targeted and relevant as emails?

One of the emerging trends in online advertising promises to make this possible.

Rather than targeting an audience based on various characteristics, CRM retargeting allows you to target segments of your CRM database with online ads. [Read more…]

The New Boundaries of Targeting for B2B Marketing

In B2B marketing, standing out from the crowd and getting your audience’s attention is absolutely critical. The investments you have made in building your marketing database, creating content, and developing a nurture program carefully mapped to the buyer’s journey does nothing if your communication doesn’t get through.

What if your message could get through to more of these individuals and companies?

Today, there are a number of new and emerging opportunities to do exactly that. Here are three of the opportunities I am watching. [Read more…]

Part Two: Marketing Measurement and Pissing People Off

What type of online marketing just pisses people off? In part one, I listed marketing activities that were effective on paper but upset people until they fought back, with technology and legislation. No marketer wants their targets’ ire aimed at their own marketing. Today many brands avoid pop-ups for just this reason.

So what are marketers doing today that lacks respect and upsets their audience? Where is the next revolt? Here are my top five marketing tactics that upset people, and predictions for what shape a revolt will take.  [Read more…]