B2B Marketing Metrics [#B2Bchat Recap]

Join #B2BChat on Twitter every Thursday at 8:00 PM EasternWhat are B2B marketers biggest measurement challenges? How do they effectively communicate results within the organization? What are the trends they are looking towards in 2012?

We tackled these and other questions during the weekly #B2Bchat discussion on Twitter on December 8, 2011. Highlights from the discussion along with additional commentary on each question is below. [Read more…]

Thought Leadership in B2B Marketing [#B2Bchat Recap]

Why should companies invest in thought leadership? And just what does thought leadership mean anyways?

These and other questions were debated during a Twitter #B2Bchat on Thought Leadership in B2B Marketing on October 13, and I had the privilege of moderating the discussion.

Here are the key takeaways I took from the discussion. [Read more…]

The Importance of Woozles in B2B Marketing

The role of brand in enterprise B2B marketing can be a subject of debate (my friend Maureen Blandford even wrote a book “Branding Doesn’t Work in B2B“). With complex buying processes, multiple stakeholders, and a high touch sales process, how important is a brand? And what does that have to do with a woozle?

Many Adventures of Winnie the Pooh

Woozle’s live in the hearts and minds of Pooh and his friends. And most importantly, woozle’s change behavior in the Hundred Acre Wood.

Like a woozle, your brand [Read more…]

Not Just Automation, Marketing Needs REAL Conversation

Create a personalized dialogue with each prospect at every point in the sales process!

This sounds like a pitch for marketing automation. While the result is valuable, it is not a dialogue. Here are some of the characteristics of this “dialogue” marketing has created with automation:

  • Most of the audience response is a click and inferred consumption. In mass it is a valuable indicator but it isn’t a valuable individual response (Scott Brinker discussed this at Insights from the explosion of marketing touchpoints)
  • It is based on well educated guesses about what information someone needs next, not answering a specific question or need.
  • It is designed to replace the conversation that once happened directly between sales and a potential new prospect.

Real conversations need to come back into marketing communications. [Read more…]